IT that works for you

merIT Technology Solutions is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the Piedmont Triad. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on merIT Technology Solutions for complete IT services and support:

  • We ARE a Giving Member of Your Community – We are the only IT provider that is promising to donate 5% of our annual profits to the IT needs of schools and non-profit organizations in the areas we service. This is NOT what we do. This is who we are!
  • 90 Day Service Guarantee – If you are NOT satisfied with the services we provide in the first 90 days we will grant you a 100% refund. No questions asked.
  • We are Your IT Department for a Fraction of the Cost – For a fraction of what you would pay to employ a single in-house IT person, you get an entire team of highly skilled IT professionals.
  • Speak to a Live Person – Reach out to our Helpdesk and you will always hear a reassuring live voice on the other end of the phone within three rings. Most issues will be resolved within 10-20 minutes via phone or by remote access into your workstation. If, however, we cannot manage your issue remotely, we will have a technician in route as quickly as you can say, “Yes, I have tried restarting my computer…TWICE”.
  • One Point Vendor Management – We take over the headaches of handling your vendor hiccups. Not receiving your phone calls. Internet out? We will mitigate these issues on your behalf. We will maintain a list of your vendors, account data and contract information. If you have an issue, we have the tools to solve it. When the time comes for a contract renewal, we will advise you of your options and walk beside you through that process as well.
  • We PARTNER with Your Business – We treat your business like it is our own. We understand that our success is built through your success. This is why we take on the role of an IT advisor. We will not try to sell you on products and services that you do not need. We will advise you on products and services that should be considered to save you money, safeguard your business and/or create a more efficient IT environment.
  • Peace of Mind – You work ON your business: we work IN your business, making it possible for you to focus on your goals for success. We make it possible for you to do just that. We monitor your systems 24/7/365 so that we can pinpoint, isolate, and mitigate issues as they appear. Most times this happens without you even knowing it has occurred.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, merIT Technology Solutions is here to team up with you and your company for expert support.