Managed IT Services
in the Triad - Kernersville, Winston-Salem
& Greensboro

At merIT Technology Solutions, we specialize in providing Managed IT Services tailored for small and medium-sized businesses in Kernersville, Winston-Salem, Greensboro, and the greater Triad region. Our proactive and comprehensive approach ensures that your technology works seamlessly, giving you the reliability and responsiveness you need to grow your business without interruption.

Schedule A 15-Minute Discovery Call

 
Team meeting in a bright office, discussing ideas around a large table with laptops and notes.
Two professionals discussing charts and data in a modern office environment with laptops.

Common IT Challenges Our Managed Services Solve

System Downtime

Unexpected downtime can disrupt operations and lead to lost revenue. With proactive monitoring and maintenance, we identify and resolve potential issues before they cause downtime, keeping your business operational.


Cybersecurity Threats

Ransomware, phishing attacks, and data breaches can compromise sensitive information and disrupt your operations. Our managed cybersecurity solutions provide comprehensive protection to keep your business safe from evolving threats.


IT Budget Uncertainty

Unpredictable IT expenses can strain your budget, making it difficult to plan for growth. Our flat-rate pricing gives you predictable IT costs, allowing you to allocate resources more effectively.


Lack of In-House IT Expertise

Small businesses often struggle to manage complex IT systems without a dedicated team. Our Managed IT Services provide access to a team of experienced IT professionals who handle everything from daily support to strategic planning.

Why Choose Managed IT Services from merIT Technology Solutions? 

Proactive IT Support

We don't wait for problems to occur. Our 24/7 system monitoring and maintenance prevent issues before they impact your business operations.


Cost-Effective IT Solutions

Get the expertise of an entire IT department for less than the cost of hiring a single in-house technician. Our flat-rate pricing ensures predictable IT costs with no surprises.


Fast Response Times

No more waiting hours or days for IT support. Our team is ready to assist with live, rapid responses to keep your systems running smoothly.


Business-Driven Approach

We tailor our solutions to meet your specific goals, ensuring that your IT infrastructure supports and enhances your operations.


Local Expertise

As a Triad-based IT provider, we understand the unique challenges faced by businesses in Kernersville, Winston-Salem, and Greensboro. We deliver solutions customized to your needs.

10

Minute Response Time Guarantee

90

Day Satisfaction Guarantee

5 %

Annual Profits Donated to Community Projects

100 %

Proactive IT Support

Our Comprehensive IT Services at merIT Technology Solutions

At merIT Technology Solutions, we offer a wide range of IT services tailored to meet the unique needs of small and medium-sized businesses. Our goal is to provide reliable, scalable, and cost-effective solutions that allow your business to focus on what it does best. Here's how we can help:

Icon / Logo

Cloud Services

Modernize your IT environment with our cloud solutions, including cloud migration, storage, and management. We ensure seamless integration, improved efficiency, and enhanced collaboration for your team.
Icon / Logo

Cybersecurity Services

Protect your business from evolving cyber threats with our advanced cybersecurity services. From firewalls and endpoint protection to intrusion detection and employee training, we safeguard your data and systems.
Icon / Logo

Data Backup & Recovery

Never lose access to critical business data with our reliable data backup and recovery solutions. We offer secure, automated backups and fast recovery options to keep your operations running smoothly.
Icon / Logo

Disaster Recovery Planning

Prepare for the unexpected with our comprehensive disaster recovery planning services. We develop tailored strategies to minimize downtime and ensure your business can recover from disruptions quickly and efficiently.
Icon / Logo

Hourly IT Support

Get expert IT assistance when you need it with our hourly IT support. Whether you face unexpected challenges or need help with a specific project, we're here to provide flexible, on-demand support.

Icon / Logo

IT Help Desk

Resolve technical issues fast with our dedicated IT help desk services. Our knowledgeable team is available to provide quick and effective solutions to your IT challenges, ensuring minimal disruption to your business.

Icon / Logo

Managed IT Services

Leave your IT worries to us with our managed IT services. We handle everything from proactive monitoring and maintenance to strategic IT planning, so you can focus on growing your business.

Icon / Logo

Microsoft 365 Services

Leverage the full potential of Microsoft 365 with our expert support. We help you with migration, implementation, and ongoing management to optimize collaboration and productivity.

Icon / Logo

VoIP Phone Systems

Enhance communication with our VoIP phone systems. These cost-effective and scalable solutions ensure seamless connectivity and crystal-clear audio for your team.

Icon / Logo

Structured Cabling

Build a reliable foundation for your IT infrastructure with our structured cabling services. We design and install organized, scalable systems to support your network and communication needs.

Icon / Logo

Co-Managed IT Services

Partner with us for co-managed IT services that complement your in-house team. Whether you need additional expertise or help managing daily IT operations, we work with you to ensure success.

Frequently Asked Questions About Cloud Services in the Triad

What are Managed IT Services? 

Managed IT Services provide businesses with proactive IT management, monitoring, and support for a flat monthly fee. At merIT Technology Solutions, we handle everything from system maintenance to cybersecurity, allowing you to focus on your business.

How can Managed IT Services benefit my business? 

Managed IT Services improve operational efficiency, reduce downtime, and provide predictable IT costs. Our services also ensure your systems are secure, reliable, and aligned with your business goals, allowing you to focus on growth.

What industries do you serve? 

We work with a wide range of industries in the Triad, including healthcare, manufacturing, retail, and professional services. Our solutions are tailored to meet the unique IT needs and compliance requirements of each industry.

Do you provide 24/7 support? 

Yes, our Managed IT Services include round-the-clock monitoring and support. Our help desk is available 24/7 to address technical issues and provide assistance when you need it most.

How do you ensure cybersecurity for my business? 

We implement a multi-layered cybersecurity approach that includes firewalls, endpoint protection, data encryption, and regular vulnerability assessments. We also provide employee training to help prevent phishing attacks and other threats.

What Our Customers Have to Say

★★★★★

Solutions that Fit Our Wallet

The pandemic has taught us one thing is certain in business; the unexpected is right around the corner. merit Technology Solutions led the way for us to join a cloud-based environment allowing us to continue business from anywhere and at any time when the traditional model proved...

The pandemic has taught us one thing is certain in business; the unexpected is right around the corner.

merit Technology Solutions led the way for us to join a cloud-based environment allowing us to continue business from anywhere and at any time when the traditional model proved impossible.

Best of all, their recommendations are the best fit for us and our wallet.


a person smiling for the camera

Amanda Gordon

COO
Preferred Service
High Point

Merit Lets Us Work On Our Business Not In Our Business

merIT Technology Solutions transitioned us to a cloud-based solution and set up remote access for our employees which resulted in greater efficiencies, especially during the pandemic. merIT keeps us current on where IT is going and advises us of solutions to potential issues and/or system...

merIT Technology Solutions transitioned us to a cloud-based solution and set up remote access for our employees which resulted in greater efficiencies, especially during the pandemic.

merIT keeps us current on where IT is going and advises us of solutions to potential issues and/or system improvements.

When a problem does arise, merIT's help desk is a huge help for our staff.

Running a business with merIT as our IT service provider allows us to work on our business while they work in it.


a woman with a headband

Tracy Strother-Mayer

Owner/CEO
United Anesthesia
Kernersville

Peace of Mind with GREAT Value

In today's workplace, IT security is extremely important; and it is frequently undervalued. merIT Technology Solutions provides us with the services that fit out needs without pushing products that are not necessary. Best of all, merIT is very responsive and keeps our business running...

In today's workplace, IT security is extremely important; and it is frequently undervalued.

merIT Technology Solutions provides us with the services that fit out needs without pushing products that are not necessary.

Best of all, merIT is very responsive and keeps our business running smoothly.

merIT provides excellent service at a great value. Make the call to merIT Technology Solutions and you will not be disappointed!


a man smiling for the camera

Will Munster

Owner & Chief Financial Officer
AM Erectors, LLC
Winston Salem

If Your Technology Needs are Giving You a Headache, Call Merit!

We love using Merit Technology Solutions at Lewisville United Methodist Church. They have consistently gone above and beyond to meet our ever changing needs and make sure they we all the tools we need to succeed. I would trust them with any project, big or small.

Kara Chamberlin

United Methodist Church
Lewisville NC

I Can't Cay Enough Amazing Things About Merit Technology Solutions.

I walked into work on a Friday during tax season to find that my computer (the one with my tax software) had crashed. Worst possible time ever for a tech failure! I reached out to Merit and had a tech at my office within an hour to diagnose and see if it was possible to retrieve the data for...

I walked into work on a Friday during tax season to find that my computer (the one with my tax software) had crashed. Worst possible time ever for a tech failure!

I reached out to Merit and had a tech at my office within an hour to diagnose and see if it was possible to retrieve the data for me (my backup had failed too). They saved the day! The computer was toast but Logan (tech) was able to retrieve invaluable data from the computer so nothing was lost. I'm just a small office but the fact that they were so prompt in helping me and knew how important this was to me made me a client for life!

It is always refreshing to see an IT company that truly cares about their clients and makes them a priority. Thank you for saving the day on a random Friday!


Audrey Blackburn

Blackburn Consulting
Advance NC

Merit Has Been An Outstanding IT Partner!

They respond quickly when issues arise, but also put effort into anticipating emerging issues and working to ensure that we are prepared and protected. I highly recommend them to anyone seeking a quality partner that you can trust.

Amanda Gordon

Preferred Service
High Point

Professional and Reliable!

Professional and reliable local company who truly care about the clients they serve! Highly recommend!

Jennifer Cedeno

Fidelity Bank
Clemmons NC

Highly Recommend

I highly recommend Merit Technology Solutions! Their team of professionals provided exceptional IT services tailored to our needs. They are proactive and offer quick, responsive support whenever we we need them. Their commitment to customer satisfaction and expertise in technology truly sets...

I highly recommend Merit Technology Solutions! Their team of professionals provided exceptional IT services tailored to our needs. They are proactive and offer quick, responsive support whenever we we need them. Their commitment to customer satisfaction and expertise in technology truly sets them apart. Dan and James are awesome to work with.


Hawley Air

Hawley Air Heating and Cooling
Clemmons NC

Trustworthy and Skilled IT Support

We've had an outstanding experience with this MerIT Technology Solutions! Not only are they incredibly knowledgeable and responsive, but they also truly care about the people they work with. Their service is fast, reliable, and personal—something that's hard to find these days. It's clear...

We've had an outstanding experience with this MerIT Technology Solutions! Not only are they incredibly knowledgeable and responsive, but they also truly care about the people they work with. Their service is fast, reliable, and personal—something that's hard to find these days. It's clear they value building long-term relationships, not just fixing problems. Highly recommend them to any business looking for trustworthy and skilled IT support.


Tara Wustner

State Farm
Winston-Salem NC

Knowledgable and Professional

I highly recommend Merit Technology Solutions. Their knowledge, professionalism and exemplary customer service helps make the office run smoothly and is one less thing to worry about!!!

Betty Hicks-Vanhoy

Rainbow Restoration
Winston-Salem NC

Partner with merIT Technology Solutions for Managed IT Services in the Triad 

With our comprehensive Managed IT Services, businesses in Kernersville, Winston-Salem, Greensboro, and the surrounding areas can eliminate IT headaches and focus on what matters most—growing their business. Let us handle your technology so you can achieve your goals.