Hourly IT Services
in the Triad - Kernersville, Winston-Salem
& Greensboro

For businesses in Kernersville, Winston-Salem, Greensboro, and the Triad region, IT issues can arise unexpectedly, disrupting operations and productivity. At merIT Technology Solutions, our hourly IT support services provide flexible, on-demand solutions to address your technology challenges without requiring long-term commitments. Whether you need help resolving a single issue or additional IT expertise for a short-term project, we're here to support you.

Schedule A 15-Minute Discovery Call

 
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Common IT Challenges Triad Businesses Face 

Unexpected Downtime

Technical issues can bring your operations to a halt, impacting productivity and customer satisfaction. With our fast-response hourly IT support, we resolve issues quickly to minimize downtime and disruption.


Limited In-House IT Expertise

Not every business has a full IT team, making it difficult to address complex technical problems. Our team of skilled IT professionals provides the expertise you need, exactly when you need it.


Overwhelmed IT Staff

Even businesses with an IT team can experience resource constraints during busy periods or major projects. Our hourly IT services provide additional resources to support your team and help manage the workload.

Why Choose Hourly IT Support from merIT Technology Solutions? 

Pay Only for What You Need

Our hourly IT support services allow you to control costs by paying only for the time and assistance you use, making it an affordable option for businesses with fluctuating IT needs.


Expert Support On-Demand

Our team of experienced IT professionals is ready to provide prompt assistance for any technical challenges you face, from troubleshooting to system optimization.


Fast Response Times

We prioritize live, rapid response to ensure your issues are resolved quickly, minimizing downtime and keeping your business running smoothly.


No Long-Term Commitment

With our hourly IT services, there's no obligation to sign a long-term contract. You get the flexibility to use our services as needed.


Local Expertise You Can Trust

As a Triad-based IT provider, we understand the needs of local businesses in Kernersville, Winston-Salem, and Greensboro. We deliver personalized support that aligns with your goals.

Schedule A 15-Minute Discovery Call

10

Minute Response Time Guarantee

90

Day Satisfaction Guarantee

5 %

Annual Profits Donated to Community Projects

100 %

Proactive IT Support

Our Comprehensive IT Services at merIT Technology Solutions

At merIT Technology Solutions, we offer a wide range of IT services tailored to meet the unique needs of small and medium-sized businesses. Our goal is to provide reliable, scalable, and cost-effective solutions that allow your business to focus on what it does best. Here's how we can help:

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Cloud Services

Modernize your IT environment with our cloud solutions, including cloud migration, storage, and management. We ensure seamless integration, improved efficiency, and enhanced collaboration for your team.
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Cybersecurity Services

Protect your business from evolving cyber threats with our advanced cybersecurity services. From firewalls and endpoint protection to intrusion detection and employee training, we safeguard your data and systems.
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Data Backup & Recovery

Never lose access to critical business data with our reliable data backup and recovery solutions. We offer secure, automated backups and fast recovery options to keep your operations running smoothly.
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Disaster Recovery Planning

Prepare for the unexpected with our comprehensive disaster recovery planning services. We develop tailored strategies to minimize downtime and ensure your business can recover from disruptions quickly and efficiently.
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Hourly IT Support

Get expert IT assistance when you need it with our hourly IT support. Whether you face unexpected challenges or need help with a specific project, we're here to provide flexible, on-demand support.
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IT Help Desk

Resolve technical issues fast with our dedicated IT help desk services. Our knowledgeable team is available to provide quick and effective solutions to your IT challenges, ensuring minimal disruption to your business.
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Managed IT Services

Leave your IT worries to us with our managed IT services. We handle everything from proactive monitoring and maintenance to strategic IT planning, so you can focus on growing your business.
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Microsoft 365 Services

Leverage the full potential of Microsoft 365 with our expert support. We help you with migration, implementation, and ongoing management to optimize collaboration and productivity.
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VoIP Phone Systems

Enhance communication with our VoIP phone systems. These cost-effective and scalable solutions ensure seamless connectivity and crystal-clear audio for your team.
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Structured Cabling

Build a reliable foundation for your IT infrastructure with our structured cabling services. We design and install organized, scalable systems to support your network and communication needs.
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Co-Managed IT Services

Partner with us for co-managed IT services that complement your in-house team. Whether you need additional expertise or help managing daily IT operations, we work with you to ensure success.

Frequently Asked Questions About Hourly IT Support in the Triad

What types of issues can you help with? 

We handle a wide range of IT issues, including network troubleshooting, hardware and software problems, cybersecurity threats, and data recovery. Whether it's a small glitch or a complex challenge, our team is equipped to assist.

How quickly can you respond to my IT issues? 

Our team prioritizes fast response times. In most cases, we can begin working on your issue immediately or schedule a visit within hours, ensuring your problem is resolved as quickly as possible.

Is hourly IT support cost-effective for small businesses? 

Yes, hourly IT support is an excellent option for small businesses that don't require full-time IT services. You only pay for the assistance you use, making it a flexible and affordable solution for managing your IT needs.

Do I need to sign a contract for hourly IT support? 

No, our hourly IT support services are entirely flexible and require no long-term commitment. You can use our services on an as-needed basis, giving you complete control over your IT spending.

Can you work alongside my existing IT team? 

Absolutely! Our hourly IT support can complement your in-house team by providing additional expertise and resources when needed. We work collaboratively to ensure seamless operations.

What Our Customers Have to Say

★★★★★

Solutions that Fit Our Wallet

The pandemic has taught us one thing is certain in business; the unexpected is right around the corner. merit Technology Solutions led the way for us to join a cloud-based environment allowing us to continue business from anywhere and at any time when the traditional model proved...

The pandemic has taught us one thing is certain in business; the unexpected is right around the corner.

merit Technology Solutions led the way for us to join a cloud-based environment allowing us to continue business from anywhere and at any time when the traditional model proved impossible.

Best of all, their recommendations are the best fit for us and our wallet.


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Amanda Gordon

COO
Preferred Service
High Point

Merit Lets Us Work On Our Business Not In Our Business

merIT Technology Solutions transitioned us to a cloud-based solution and set up remote access for our employees which resulted in greater efficiencies, especially during the pandemic. merIT keeps us current on where IT is going and advises us of solutions to potential issues and/or system...

merIT Technology Solutions transitioned us to a cloud-based solution and set up remote access for our employees which resulted in greater efficiencies, especially during the pandemic.

merIT keeps us current on where IT is going and advises us of solutions to potential issues and/or system improvements.

When a problem does arise, merIT's help desk is a huge help for our staff.

Running a business with merIT as our IT service provider allows us to work on our business while they work in it.


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Tracy Strother-Mayer

Owner/CEO
United Anesthesia
Kernersville

Peace of Mind with GREAT Value

In today's workplace, IT security is extremely important; and it is frequently undervalued. merIT Technology Solutions provides us with the services that fit out needs without pushing products that are not necessary. Best of all, merIT is very responsive and keeps our business running...

In today's workplace, IT security is extremely important; and it is frequently undervalued.

merIT Technology Solutions provides us with the services that fit out needs without pushing products that are not necessary.

Best of all, merIT is very responsive and keeps our business running smoothly.

merIT provides excellent service at a great value. Make the call to merIT Technology Solutions and you will not be disappointed!


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Will Munster

Owner & Chief Financial Officer
AM Erectors, LLC
Winston Salem

If Your Technology Needs are Giving You a Headache, Call Merit!

We love using Merit Technology Solutions at Lewisville United Methodist Church. They have consistently gone above and beyond to meet our ever changing needs and make sure they we all the tools we need to succeed. I would trust them with any project, big or small.

Kara Chamberlin

United Methodist Church
Lewisville NC

I Can't Cay Enough Amazing Things About Merit Technology Solutions.

I walked into work on a Friday during tax season to find that my computer (the one with my tax software) had crashed. Worst possible time ever for a tech failure! I reached out to Merit and had a tech at my office within an hour to diagnose and see if it was possible to retrieve the data for...

I walked into work on a Friday during tax season to find that my computer (the one with my tax software) had crashed. Worst possible time ever for a tech failure!

I reached out to Merit and had a tech at my office within an hour to diagnose and see if it was possible to retrieve the data for me (my backup had failed too). They saved the day! The computer was toast but Logan (tech) was able to retrieve invaluable data from the computer so nothing was lost. I'm just a small office but the fact that they were so prompt in helping me and knew how important this was to me made me a client for life!

It is always refreshing to see an IT company that truly cares about their clients and makes them a priority. Thank you for saving the day on a random Friday!


Audrey Blackburn

Blackburn Consulting
Advance NC

Merit Has Been An Outstanding IT Partner!

They respond quickly when issues arise, but also put effort into anticipating emerging issues and working to ensure that we are prepared and protected. I highly recommend them to anyone seeking a quality partner that you can trust.

Amanda Gordon

Preferred Service
High Point

Professional and Reliable!

Professional and reliable local company who truly care about the clients they serve! Highly recommend!

Jennifer Cedeno

Fidelity Bank
Clemmons NC

Highly Recommend

I highly recommend Merit Technology Solutions! Their team of professionals provided exceptional IT services tailored to our needs. They are proactive and offer quick, responsive support whenever we we need them. Their commitment to customer satisfaction and expertise in technology truly sets...

I highly recommend Merit Technology Solutions! Their team of professionals provided exceptional IT services tailored to our needs. They are proactive and offer quick, responsive support whenever we we need them. Their commitment to customer satisfaction and expertise in technology truly sets them apart. Dan and James are awesome to work with.


Hawley Air

Hawley Air Heating and Cooling
Clemmons NC

Trustworthy and Skilled IT Support

We've had an outstanding experience with this MerIT Technology Solutions! Not only are they incredibly knowledgeable and responsive, but they also truly care about the people they work with. Their service is fast, reliable, and personal—something that's hard to find these days. It's clear...

We've had an outstanding experience with this MerIT Technology Solutions! Not only are they incredibly knowledgeable and responsive, but they also truly care about the people they work with. Their service is fast, reliable, and personal—something that's hard to find these days. It's clear they value building long-term relationships, not just fixing problems. Highly recommend them to any business looking for trustworthy and skilled IT support.


Tara Wustner

State Farm
Winston-Salem NC

Knowledgable and Professional

I highly recommend Merit Technology Solutions. Their knowledge, professionalism and exemplary customer service helps make the office run smoothly and is one less thing to worry about!!!

Betty Hicks-Vanhoy

Rainbow Restoration
Winston-Salem NC

Flexible IT Support When You Need It Most 

At merIT Technology Solutions, our hourly IT support services provide businesses in Kernersville, Winston-Salem, Greensboro, and the Triad region with the flexibility and expertise needed to overcome technology challenges. Whether it's a one-time fix or ongoing assistance, we're here to help.